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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Wonderling-Platt

Jason Wonderling-Platt

March 20, 2025

5  out of  5
rating by Jason Wonderling-Platt
"Jessica & John were Amazing helping me get the correct type of insurance for my Car AND a great deal bundling with renters insurance as well. Stress Free and easy switch from a company I had been with almost 10 years, happy to say State Farm and the crew there would be able to help you switch and save as well. As the jingle goes, "Like a Good Neighbor" State Farm and my agents were definitely there!"
We responded:
"Thanks Jason! So glad we could live up to the jingle. We take pride in being there! --Kim"
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Linda Bryan

March 19, 2025

5  out of  5
rating by Linda Bryan
"It's my great pleasure to highly recommend Kim when upgrading or adding to your insurance needs. She is well versed and professional while managing to bring a personal and kind touch to all conversations and transactions. Call her today and schedule an appointment. She and her staff are amazing!"
We responded:
"Thank you Linda. My team and I are glad to help! Kim"
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Amanda Bundy

March 19, 2025

5  out of  5
rating by Amanda Bundy
"I have been with statefarm for over 15 years. Absolute great insurance company to have and deal with. I started out at Linda W. office and then got transitioned to Kim M. We are so excited to have Penny B. back!! She has always been our go-to and has never steered us wrong! 😁 So if you are with Kim M. statefarm, call and ask for Penny for fantastic help!"
We responded:
"Thank you Amanda! I take pride in myself and my team being able to assist and take care of your needs, questions and concerns. I am so glad that you are a part of the State Farm Family and the Kim McDonald State Farm Family!"
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Jenni Allshouse

March 7, 2025

5  out of  5
rating by Jenni Allshouse
"This has, been the absolute best experience with writing a new policy! Jessica went above and beyond my expectations during our phone call, she didn't try to stick me with more coverage than I wanted, I was able to tell her what budget I wanted to stay within (she even got all the coverages I wanted and scored as many discounts as she could get!) and she nailed it!!! I'm thrilled!!! There was even a little hiccup when reviewing/finalizing our policy, and I was a bit bummed that we may not be able to insure 1 of our vehicles with them at that moment, but while I was chatting away about the other vehicles Jessica was able to get all of them covered and we could sign our policy that very day! Jessica also took the time from her day to send our family a handwritten card welcoming us to their agency. It's the little things for me, and Jessica did not disappoint! Thank you all so much and we look forward to our future with State Farm!"
We responded:
"Thank you Jenni! So glad to hear this and welcome to the Kim McDonald State Farm Family. We may do things a bit different here than other agencies do but the goal I have for myself and my team is to be sure you know you are welcome and we are here to help. I look forward to meeting you. Kim McDonald, Your State Farm Agent"
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Bruce Hiles

February 26, 2025

5  out of  5
rating by Bruce Hiles
"All questions answered quickly. Quality service."
We responded:
"Thank you Bruce! Kim McDonald"
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Denise McMahon

February 11, 2025

5  out of  5
rating by Denise McMahon
"From the start to finish i feel like my momma is in a warm fuzzy blanket. The agents office Kim McDonald was therePenny and jake were awesome and on it! And claims made it a breeze to get her back in a new car. A very special Thank You to Jennifer Robinson in claims. I could hug you ALL! Keep up the awesome job State Farm! Denise c/o momma Judi"
We responded:
"Thank you so much Denise! I am so glad our State Farm Team was here to help your "momma". We are so glad we could help! Kim McDonald"
Profile photo of Tabatha Jeffers

Tabatha Jeffers

February 7, 2025

5  out of  5
rating by Tabatha Jeffers
"SO happy with State Farm. Penny is always available when I need her. She is helpful with any questions and understands my needs. Couldn't ask for a better partner at Kim's office. Wouldn't want any other insurance provider. Thank you Penny!!"
We responded:
"Thank you Tabatha! So glad we are here when you need us! We appreciate the continued opportunity to protect you and your family. Kim McDonald"
Profile photo of Autumn Galentine

Autumn Galentine

February 3, 2025

5  out of  5
rating by Autumn Galentine
"Very polite and took their time with us to make sure we got the coverage we needed!"
We responded:
"Thank you Autumn. So glad we can help. Kim McDonald"
Profile photo of Ashley Schoening

Ashley Schoening

January 13, 2025

5  out of  5
rating by Ashley Schoening
"I was very satisfied. I was glad I went with Kim McDonald Insurance. Thank you, Jeri, for helping us get cheaper and better insurance"
We responded:
"Thank you Ashley! We take pride in helping others get the best coverage at the best price for YOUR needs!- Welcome to our State Farm Family- Kim McDonald, Agent"
Profile photo of Brandon Thomassy

Brandon Thomassy

January 8, 2025

5  out of  5
rating by Brandon Thomassy
"Great staff! They have always been helpful with any issues I've had. Especially Jeri when I have had to to get insurance on my imported vehicle. Love having Kim McDonald as my insurance agent!"
We responded:
"Thank you Brandon! Jessica and I were so glad we could help you yesterday too!"
Profile photo of Erika Checchio

Erika Checchio

December 23, 2024

5  out of  5
rating by Erika Checchio
"My vehicle wasn’t even a month old when it got a chipped windshield. Kim McDonald and her team answered my call right away, and I had an appointment for a repair within hours. They were very responsive and helpful."
We responded:
"Thank you Erika for the kind words! We are so glad that we could help get this taken care of quickly for you. Glad to be your "Good Neighbor"- Kim"
Profile photo of Kayleigh Rogers

Kayleigh Rogers

December 4, 2024

5  out of  5
rating by Kayleigh Rogers
"Jessica was amazing so friendly and helped understand everything. I highly recommend state farm."
We responded:
"Thank you Kayleigh! So glad we could help you - Welcome to our State Farm Family. Kim"
Profile photo of Cheyenne H

Cheyenne H

December 2, 2024

5  out of  5
rating by Cheyenne H
"Had the lowest rates of everywhere I called!"
We responded:
"Thank you Cheyenne! Glad we could help you get a better rate. We also offer great service for what you need. Call us any time! - Kim"
Profile photo of Jenna Smith

Jenna Smith

November 27, 2024

5  out of  5
rating by Jenna Smith
"I always dreaded dealing with insurance companies until I found Penny!! I look forward to her calls and finally understand car insurance AND homeowners insurance!! Never thought I’d be best friends with my car insurance agent! Ask for Penny! She’s the BEST!! -Thanks Penny!! 😁"
We responded:
"Thank you Jenna! So glad we could help you understand and protect you for what you need and is important to you! Kim"
Profile photo of Christine Long

Christine Long

November 27, 2024

5  out of  5
rating by Christine Long
"Very helpful and always returns my calls! I would definitely recommend!"
We responded:
"Thank you Christine! Our goal is to provide great service. So glad you gave us the opportunity to protect you. Kim"
Profile photo of Alaynna Hoffman

Alaynna Hoffman

November 22, 2024

5  out of  5
rating by Alaynna Hoffman
"Jerry was very helpful. Today was the first time doing insurance and she was awesome!!! She answered all my question and made sure that I understood everything"
We responded:
"Thank you so much for letting us protect you! Kim McDonald"
Profile photo of Ashley McNeel

Ashley McNeel

November 22, 2024

5  out of  5
rating by Ashley McNeel
"Jess and Kim were fantastic to work with! They took the time to explain everything thoroughly, ensuring that I understood all the details. Thanks to their guidance, I was able to secure the right coverage for my family. I really appreciate their dedication and professionalism. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Brianna Yanulittis

Brianna Yanulittis

November 20, 2024

5  out of  5
rating by Brianna Yanulittis
"She quickly got my address changed and added a new driver with no issues. Also got me renters insurance in the process. Awesome experience"
We responded:
"So glad we could help Brianna. Thank you. Kim McDonald"
Profile photo of Emily Andrulonis

Emily Andrulonis

November 20, 2024

5  out of  5
rating by Emily Andrulonis
"Kim was extremely helpful as I navigated moving off of my parents' coverage and onto my own. Additionally, she again helped my husband and I navigate bundling our insurance policy after we got married and was able to save my husband quite a bit of money when he switched insurance carriers. We've been very pleased with our service!"
We responded:
"Thank you Emily! So glad we could help you both. Reach out to myself or my team anytime!--Kim McDonald "
Profile photo of Dylan Carlson

Dylan Carlson

November 14, 2024

5  out of  5
rating by Dylan Carlson
"Jessica is easily one of the best insurance agents I've ever worked with—definitely in my top three! I usually dread handling paperwork over the phone, but she made the whole process smooth, engaging, and, most importantly, quick. On top of that, she got me an incredible deal! If you're looking for insurance, make sure to ask for Jessica. Highly recommended!"
We responded:
"Thank You Dylan! We are so glad to hear how we were able to help you. Call us anytime and we would appreciate it if you would recommend us to your friends and family! Thank you. Kim"
Profile photo of Paul

Paul

November 3, 2024

5  out of  5
rating by Paul
"Kim was quite helpful and pleasant to deal with and seemed very efficient in the application process"
We responded:
"Thank you Paul! So glad we could help. - Kim McDonald State Farm Agent"
Profile photo of Kimberly Olson

Kimberly Olson

October 22, 2024

5  out of  5
rating by Kimberly Olson
"Very friendly and informative, using understandable wording. Explains everything, looks for every available discount. Provides peace of mind."
We responded:
"Thanks Kimberly! It was great talking with you and being able to discuss options for you! And be sure you are getting every discount you qualify for!- Kim"
Profile photo of Meghan Donley

Meghan Donley

October 21, 2024

5  out of  5
rating by Meghan Donley
"I’ve only been with Kim’s office for a short time, but learned quickly today how well they serve their customers and community. Penny was quick to respond to my situation earlier today and was able to put my mind at ease and make the claim process easy. Thank you for all you do!"
We responded:
"Meghan- Thank you so much for your kind words. Penny, my entire team and myself all strive to provide you with the best experience possible to help when you need us and make sure everything goes smoothly for you. Thank you for the continued opportunity to serve your coverage needs. We are happy to be your "Good Neighbor".--Kim"
Profile photo of Missy Hiles

Missy Hiles

September 27, 2024

5  out of  5
rating by Missy Hiles
"Absolutely love Kim and her staff!! Very kind curtious and super helpful!! Shout out to you all!"
We responded:
"Thank you Missy! We really appreciate this and you and your family. We are always glad to help out! It is my goal and my teams goal to be sure we are helpful to be sure you have the protection you need and service you deserve!--Kim"
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welcome to Fire wire

September 27, 2024

5  out of  5
rating by welcome to Fire wire
"Absolutely great service and great care!!!"
We responded:
"Thank you so much for the opportunity! It was great to meet you today and be able to help you!--Kim"