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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dave Stoltzfus

March 9, 2023

5  out of  5 rating by Dave Stoltzfus
"Jeri was efficient and responsive. She was able to find me a homeowners plan with a far better rate"

Darlene Brown

March 7, 2023

5  out of  5 rating by Darlene Brown
"Kim is a wonderful, helpful, agent she took her time and explained everything! No rushing through anything she is very good at her job, went above and beyond. Thank you!"

Michelle Snyder

March 7, 2023

5  out of  5 rating by Michelle Snyder
"I was having some issues with my insurance, and I could not have been happier with the time Kim spent with me. she went over everything and answered any and all questions and issues I was having!!!"


March 2, 2023

5  out of  5 rating by TIM G.
"Thank you Kim!!! , staff, and State Farm!!! Kim explained to me all details and info. I needed about joining in the State Farm Insurance. She was very precise and informative in doing her job!! Excellent & Professional friendly Service !! Most appreciated T. M. G I already received a super great discount on my auto insurance 👍👍👍 Also I received additional savings on the drive Safe device which monitors my driving technique /and safe driving habits.... Saved me nearly 20% of my bill!!! I am so very happy I switched to STATE FARM INC. Thank you Kim Tim G. I must add, I feel totally secure with State Farm Insurance! Also can say at Kim's State Farm Company in Dubois is very professional and make you feel as if you're at home/ a great atmosphere & very friendly thoughtful staff*** 100% satisfaction"

Debbie Newell

February 4, 2023

5  out of  5 rating by Debbie Newell
"This Agent and Her Staff go out of their way to help in anyway possible. They’re easy to work with, and So caring. We Wouldn’t have our business anywhere else besides Kim McDonald’s. If you’re looking into Car insurance, Life Insurance or Homeowners this is the place to go! We Love Kim McDonald’s Team ❤️"

MaryAnn Madalis

January 17, 2023

5  out of  5 rating by MaryAnn Madalis
"Kim and her staff at State Farm are excellent! I recently had a deer run into my car and I called their office to report it and set up a claim. They were very responsive and assisted me in choosing a collision repair and rental car provider in the area. They quickly worked with collision repair provider to approve the estimate and kept me informed of the process. My car was repaired quickly, and the rental car process went smoothly. The office staff kept me informed of the entire process from start to finish and did a follow up call once the repair was completed. I have been a State Farm member for 52 years and have no desire to change providers."

kim youngdahl

January 10, 2023

5  out of  5 rating by kim youngdahl
"Kim and her office always is quick to answer questions and very knowledgeable…"

Richard Whitaker

January 6, 2023

5  out of  5 rating by Richard Whitaker
"I was having getting State Farm to work my claim a totalled car. ( a deer demolished it) After 2 weeks of inactivity I called my agent Kim. She immediately got involved and for a week every day called the claims department. She finally got to get my settlement so I could replace my vehicle. Kim is the best, she and her staff really care about their customers. Thank you Kim Richard Whitaker, pastor"

Linda Bryan

January 6, 2023

5  out of  5 rating by Linda Bryan
"Kim is not only knowledgeable and professional, she is kind, compassionate, and has a great staff."


December 3, 2022

5  out of  5 rating by slipknot0575

Tammy Edgar

December 2, 2022

5  out of  5 rating by Tammy Edgar
"Best place ever. Polite, caring, loveable agents"

Pete Sickeri

December 2, 2022

5  out of  5 rating by Pete Sickeri
"There so very helpful they get to the point they go above and beyond to help you I'll tell everyone about there great service"

Derek Allen

November 12, 2022

5  out of  5 rating by Derek Allen
"Kim was very personable and helpful. She took her time with my wife and I and was able to answer all of our questions. Highly recommend"

Lisa Beatty

November 8, 2022

5  out of  5 rating by Lisa Beatty
"Kim McDonald and her staff have great customer service skills. Always prompt repsonse and knowledgeable answers to our questions and concerns."

Rachel Ward

October 26, 2022

5  out of  5 rating by Rachel Ward
"Kim and her staff are absolutely the very best! Very knowledgeable and efficient. Wouldn’t go anywhere else."

Robin Sierzega

October 26, 2022

5  out of  5 rating by Robin Sierzega
"Kim and her team are very helpful and honest people that will do anything and everything to help you out with your insurance needs. Highly recommend!!"

McKayla DeVallance

October 6, 2022

5  out of  5 rating by McKayla DeVallance
"Kim is hands-down the BEST agent I've ever had. She's so nice, efficient and so easy to work with. She helped my fiance and I get our ducks in the same row with auto and life insurance. And the best part- she saved us so much money. If youre considering someone to work with- Kim is it, every time. 10/10"

Julie Passmore

October 6, 2022

5  out of  5 rating by Julie Passmore
"I have been a long time State Farm customer. Kim was great to work with and helped me out with all of my concerns and went over all of our policies to insure everything was correctly set up. She took the time to go over everything in detail. Thank you Kim for giving me your time to understand my policies and options. It was truly appreciated!"

Judith Davidson-Yablinsky

September 30, 2022

5  out of  5 rating by Judith Davidson-Yablinsky
"This is a “delightful” place…. Wonderful service, wonderful people….."

Michele Golanka

September 20, 2022

5  out of  5 rating by Michele Golanka
"Kim is very knowledgeable and pleasant to work with."

Lane Gibson

September 16, 2022

5  out of  5 rating by Lane Gibson
"Kim was very helpful and explained everything. She saved me so much money . If you need insurance definitely give her a call 🙂"

Emily Schwab

September 8, 2022

5  out of  5 rating by Emily Schwab
"Kim was great! She met us outside of business hours by appointment to meet our needs. We had a little hiccup when we first got there with scheduling, but everything was handled very professionally. Kim took the time to explain our insurance and all of the discounts we were missing from our policy. She was very easy to talk to and very through. I would definitely recommend Kim McDonald State Farm to anyone!"


August 18, 2022

5  out of  5 rating by scrubgirl94
"She picked me up and took me to get my car. My husband and I picked it up, and it was not fixed correctly so we had to take it back. She went out of her way to help her customers regardless the weather 😁."

Rachel Welsh

August 14, 2022

5  out of  5 rating by Rachel Welsh
"Recently I had a phone appointment with Kim to discuss my insurance plans. She does a fabulous job explaining every coverage that I have and how it’s beneficial to me! It is nice to talk to someone who is very personable and willing to explain information further!"

Miranda 19XX

July 28, 2022

5  out of  5 rating by Miranda 19XX
"She went over everything she could have to make sure I get a great discount! And she’s very friendly!"