Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Wonderling-Platt

Jason Wonderling-Platt

March 20, 2025

5  out of  5
rating by Jason Wonderling-Platt
"Jessica & John were Amazing helping me get the correct type of insurance for my Car AND a great deal bundling with renters insurance as well. Stress Free and easy switch from a company I had been with almost 10 years, happy to say State Farm and the crew there would be able to help you switch and save as well. As the jingle goes, "Like a Good Neighbor" State Farm and my agents were definitely there!"
We responded:
"Thanks Jason! So glad we could live up to the jingle. We take pride in being there! --Kim"
Profile photo of Jenni Allshouse

Jenni Allshouse

March 7, 2025

5  out of  5
rating by Jenni Allshouse
"This has, been the absolute best experience with writing a new policy! Jessica went above and beyond my expectations during our phone call, she didn't try to stick me with more coverage than I wanted, I was able to tell her what budget I wanted to stay within (she even got all the coverages I wanted and scored as many discounts as she could get!) and she nailed it!!! I'm thrilled!!! There was even a little hiccup when reviewing/finalizing our policy, and I was a bit bummed that we may not be able to insure 1 of our vehicles with them at that moment, but while I was chatting away about the other vehicles Jessica was able to get all of them covered and we could sign our policy that very day! Jessica also took the time from her day to send our family a handwritten card welcoming us to their agency. It's the little things for me, and Jessica did not disappoint! Thank you all so much and we look forward to our future with State Farm!"
We responded:
"Thank you Jenni! So glad to hear this and welcome to the Kim McDonald State Farm Family. We may do things a bit different here than other agencies do but the goal I have for myself and my team is to be sure you know you are welcome and we are here to help. I look forward to meeting you. Kim McDonald, Your State Farm Agent"
Profile photo of Tabatha Jeffers

Tabatha Jeffers

February 7, 2025

5  out of  5
rating by Tabatha Jeffers
"SO happy with State Farm. Penny is always available when I need her. She is helpful with any questions and understands my needs. Couldn't ask for a better partner at Kim's office. Wouldn't want any other insurance provider. Thank you Penny!!"
We responded:
"Thank you Tabatha! So glad we are here when you need us! We appreciate the continued opportunity to protect you and your family. Kim McDonald"
Profile photo of Ashley Schoening

Ashley Schoening

January 13, 2025

5  out of  5
rating by Ashley Schoening
"I was very satisfied. I was glad I went with Kim McDonald Insurance. Thank you, Jeri, for helping us get cheaper and better insurance"
We responded:
"Thank you Ashley! We take pride in helping others get the best coverage at the best price for YOUR needs!- Welcome to our State Farm Family- Kim McDonald, Agent"
Profile photo of Erika Checchio

Erika Checchio

December 23, 2024

5  out of  5
rating by Erika Checchio
"My vehicle wasn’t even a month old when it got a chipped windshield. Kim McDonald and her team answered my call right away, and I had an appointment for a repair within hours. They were very responsive and helpful."
We responded:
"Thank you Erika for the kind words! We are so glad that we could help get this taken care of quickly for you. Glad to be your "Good Neighbor"- Kim"
Profile photo of Cheyenne H

Cheyenne H

December 2, 2024

5  out of  5
rating by Cheyenne H
"Had the lowest rates of everywhere I called!"
We responded:
"Thank you Cheyenne! Glad we could help you get a better rate. We also offer great service for what you need. Call us any time! - Kim"
Profile photo of Christine Long

Christine Long

November 27, 2024

5  out of  5
rating by Christine Long
"Very helpful and always returns my calls! I would definitely recommend!"
We responded:
"Thank you Christine! Our goal is to provide great service. So glad you gave us the opportunity to protect you. Kim"
Profile photo of Ashley McNeel

Ashley McNeel

November 22, 2024

5  out of  5
rating by Ashley McNeel
"Jess and Kim were fantastic to work with! They took the time to explain everything thoroughly, ensuring that I understood all the details. Thanks to their guidance, I was able to secure the right coverage for my family. I really appreciate their dedication and professionalism. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Emily Andrulonis

Emily Andrulonis

November 20, 2024

5  out of  5
rating by Emily Andrulonis
"Kim was extremely helpful as I navigated moving off of my parents' coverage and onto my own. Additionally, she again helped my husband and I navigate bundling our insurance policy after we got married and was able to save my husband quite a bit of money when he switched insurance carriers. We've been very pleased with our service!"
We responded:
"Thank you Emily! So glad we could help you both. Reach out to myself or my team anytime!--Kim McDonald "
Profile photo of Paul

Paul

November 3, 2024

5  out of  5
rating by Paul
"Kim was quite helpful and pleasant to deal with and seemed very efficient in the application process"
We responded:
"Thank you Paul! So glad we could help. - Kim McDonald State Farm Agent"
Profile photo of Meghan Donley

Meghan Donley

October 21, 2024

5  out of  5
rating by Meghan Donley
"I’ve only been with Kim’s office for a short time, but learned quickly today how well they serve their customers and community. Penny was quick to respond to my situation earlier today and was able to put my mind at ease and make the claim process easy. Thank you for all you do!"
We responded:
"Meghan- Thank you so much for your kind words. Penny, my entire team and myself all strive to provide you with the best experience possible to help when you need us and make sure everything goes smoothly for you. Thank you for the continued opportunity to serve your coverage needs. We are happy to be your "Good Neighbor".--Kim"
Profile photo of welcome to Fire wire

welcome to Fire wire

September 27, 2024

5  out of  5
rating by welcome to Fire wire
"Absolutely great service and great care!!!"
We responded:
"Thank you so much for the opportunity! It was great to meet you today and be able to help you!--Kim"