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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tabitha Luce

March 24, 2026

5  out of  5
rating by Tabitha Luce
"Jessica was absolutely wonderful to work with! Very kind, polite, and incredibly helpful. She explained everything in a way that was easy to understand and made the whole process stress-free. I truly appreciate her help!"
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Ella Shaw

March 21, 2026

5  out of  5
rating by Ella Shaw
"Penny was beyond helpful and ensured that all aspects were clearly understood before proceeding. Would highly recommend them to anyone looking for insurance needs."
We responded:
"Thank you Ella! We really appreciate being able to help you and for your recommendation, -Kim McDonald, Your State Farm Agent"
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Little Ghozt

March 17, 2026

5  out of  5
rating by Little Ghozt
"My agent Penny was so helpful and nice! Im a new driver and this was my first time getting car insurance, and she was very patient and helped explain everything really well. I really appreciate her! I got a great deal and I couldn't be happier! ❤️"
We responded:
"So glad that you are happy with our coverage, service and price! Thank you, Kim McDonald State Farm Agent"
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Jacqui Page

March 16, 2026

5  out of  5
rating by Jacqui Page
"Everything went very smoothly and communication was wonderful!"
We responded:
"Thank you Jacqui! So glad we could make this go smoothly ! Reach out to us anytime. Thank you. Kim McDonald"
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Micayla Pierce

March 13, 2026

5  out of  5
rating by Micayla Pierce
"Penny is an amazing agent here and she goes the extra mile to ensure everything is taken care of in a quick and easy manner. Thank you!"
We responded:
"Micayla I am so glad that we can help you!! We are proud of our great professional service. Thank you. Kim"
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John Loweranitis

March 11, 2026

5  out of  5
rating by John Loweranitis
"I'm giving team leader Deborah Murone a very big review, a 5 star rating review for going and doing by far more than what was expected of her and really taking massive control and the reins and taking care of the problem. She did a fantastic job. And also a 5 star rating goes to Kim McDonald. Both are very extremely professional. A big shout out to both ladies especially Deborah. Thank you. John"
We responded:
"Thank you John! We are so happy we could take care of you. We appreciate your kind words too. Kim McDonald"
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Jonathan Williams

March 11, 2026

5  out of  5
rating by Jonathan Williams
"Working with you and Jessica was a great experience. You were both very kind and Jessica did a great job explaining everything and helping me get into a better situation as far as insurance goes. She was very easy to work with, everything went smoothly, and I really appreciated the professionalism and positive attitude both of you have shown. I would definitely recommend you to others. You represent the company well!"
We responded:
"Jonathan Thank you so much!! We are so glad to protect you for what is important to you and it is so nice to hear we represent the company well. Thanks. Kim"
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Devin Caine

March 6, 2026

5  out of  5
rating by Devin Caine
"Very easy to work with and great people, got me bundled and saving."
We responded:
"Thanks Devin! So glad we can help! Reach out anytime. Thanks again, Kim McDonald"
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Shawn Schaffer

March 6, 2026

5  out of  5
rating by Shawn Schaffer
"Penny has been extremely helpful in providing cost effective insurance and quick/friendly service. Would highly recommend her and this insurance agency!"
We responded:
"Thank you Shawn! I am very proud to have such a great team to help me protect you! Thanks again, reach out anytime we can help and do us a favor and tell your friends and family. Kim McDonald "
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Shannon Wadding

March 6, 2026

5  out of  5
rating by Shannon Wadding
"I had a great experience with Jessica."
We responded:
"Shannon, I am so glad you had a wonderful experience with my team member. My team is terrific and I appreciate them all and I appreciate you giving us the opportunity to protect you!- Kim McDonald"
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Max Salada

March 2, 2026

5  out of  5
rating by Max Salada
"Great Experience and got a great rate. easy to work with"
We responded:
"Thank you Max! Glad you had such a great experience and we can help you! Thanks again. Kim McDonald, Your State Farm Agent"
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MaKayla Duttry

February 24, 2026

5  out of  5
rating by MaKayla Duttry
"I had to call to start a new policy, due to the previous agent / building I was through. My new & current agent who assisted me today, Penny, was absolutely wonderful. I’m so thankful that I decided to call and switch not just agents but switch buildings, because Penny was absolutely amazing to work with. She made sure it wasn’t confusing, she was very thorough & friendly, walked me through each & every step, and overall she’s the best agent I’ve had. I HIGHLY recommend anybody looking for reasonable / affordable insurance, and a wonderful customer service experience, to go through Kim McDonald’s State Farm insurance company!"
We responded:
"Thank you MaKayla! We are so glad we could help and I have such a wonderful team to make so that you have your coverage needs met and make it understandable and easy for you. -Kim"
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Nancy

February 23, 2026

5  out of  5
rating by Nancy
"Kim is very easy to work with. She is very honest, knowledgeable and friendly, which helped us make our decision to move all of our insurance after 30 years with our prior carrier. The purchase of the new policies was very easy. We were very impressed with the prices and coverage. We would recommend Kim to anyone looking for a new carrier"
We responded:
"Thank you so much!! I am so thankful you have given me the opportunity to help you. So glad we could help save you money and provide you with the protection you need. Welcome to our State Farm Family- Kim"
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Skip & Penny's Country Catering LLC

February 11, 2026

5  out of  5
rating by Skip & Penny's Country Catering LLC
"Jessica was very helpful and with my car insurance needs. And she saved me a bunch of money!"
We responded:
"Thank you! We are so glad we could help you save money and we are here to be helpful to you! Kim McDonald, State Farm Agent"
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Heather Zaki

February 11, 2026

5  out of  5
rating by Heather Zaki
"I had Jessica Bailey as my lady who gave me a quote as a first time driver and having insurance she was patient with me and explained everything as she went I highly recommend her and State Farm"
We responded:
"Hi Heather- Thank you so much! We are so glad to hear this great feedback! Thank you for your recommendation. We are happy to help and explain to you so you can understand your coverage. Welcome to the Kim McDonald State Farm Insurance Family! - Kim McDonald, State Farm Agent"
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Joshua Wasko

February 6, 2026

5  out of  5
rating by Joshua Wasko
"Very well at explaining and making me feel more relaxed for my first time"
We responded:
"Joshua Thank you for the great feedback. It is our goal to help you understand, explain and make you relaxed to have an agent to help and guide you. Thank you for the opportunity to show you how we care about our customers and their protection. Kim McDonald"
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Jessica Lynn

February 2, 2026

5  out of  5
rating by Jessica Lynn
"I talked to Jessica on the phone and she did an amazing job. She was very helpful and made everything easy and painless! Thank you so much!"
We responded:
"Thank you Jessica! I am glad we could help and Jessica on my team is helpful. Thanks. Kim McDonald, Your State Farm Agent"
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Howard Smith

January 21, 2026

5  out of  5
rating by Howard Smith
"Miranda was amazing. She helped me lower not only my homeowners insurance but my car insurance. Would recommend working with her. Not only efficient but very nice."
We responded:
"Thank you so much Howard for such kind words. We take pride in building a friendship with our customers and helping you get the best price possible for you. My team is Amazing and caring. Thank you again. Kim McDonald, Your State Farm Agent"
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Alexzandria Zattoni

January 21, 2026

5  out of  5
rating by Alexzandria Zattoni
"Penny was so very helpful and kind while we figured out my claim! She put me at ease during a stressful situation and I'm very grateful for her as my agent. When I first switched over to Kim McDonald, she was very informative and really helped me understand my policy. Per her recommendation, I opted to use the Safe Driver feature and Penny was really great during my review, too! I saved money using this and had an ego boost when she complimented my driving habits!"
We responded:
"Thanks Alexzandria! We are so happy to be able to help you!- Kim McDonald"
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Shannon Leonard

January 20, 2026

5  out of  5
rating by Shannon Leonard
"I today set up my auto insurance through this company, fast , easy , pleasant, awesome experience and also saved well over $ 100 a month , So happy to start dealing with you all !!!"
We responded:
"Thank you Shannon! We take pride to give you the best coverage and service at the best price. Thank you for the opportunity to protect you. Kim McDonald"
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James McDonald

January 15, 2026

5  out of  5
rating by James McDonald
"Excellent communication transferring my insurance to State Farm. Highly recommended."
We responded:
"Thank you James! We really appreciate your recommendation! - Kim McDonald, Your State Farm Agent"
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Edie Caltagarone

January 12, 2026

5  out of  5
rating by Edie Caltagarone
"Penny Bishop goes above and beyond when it comes to client services. She is a great agent and a genuinely cares about her customers needs."
We responded:
"Thank you Edie! We so appreciate hearing this! We do care about our customers needs because you are not a customer, you are a part of our State Farm Family! - Kim McDonald"
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Heather Dodd

January 11, 2026

5  out of  5
rating by Heather Dodd
"I had questions regarding insurance that I was unsure of. Miranda took the time, to not only give me the answers I needed but then also offered solutions that may work. She was friendly, professional, and easy to talk to. I have been with State Farm for well over 25 years and have always had very positive interactions. Thank you Miranda and to the whole team at State Farm! Appreciate you!"
We responded:
"Thank you Heather! We appreciate your feedback and are glad to help! Kim McDonald "
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Heidi Harvey

January 11, 2026

5  out of  5
rating by Heidi Harvey
"Kim McDonald and her staff have been a tremendous help to me over my many years with State Farm. Any time I call or stop in, I'm treated in a friendly manner, and all my questions are answered."
We responded:
"Thanks Heidi! We appreciate your kind words and we are so glad to be here to help!- Kim McDonald"
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Jodee Bowers

January 9, 2026

5  out of  5
rating by Jodee Bowers
"Kim’s office has the most amazing staff especially Miranda and Jake that I have been dealing with. This last time incident has put us all to the test and they and Kim have been the greatest thru it all."
We responded:
"Thanks Jodee! We really appreciate you kind words and we are so glad to help you in any way possible! Kim"