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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Fulton

October 13, 2025

5  out of  5
rating by John Fulton
"If your looking for Auto or Home owners insurance then you have found the right place. I value customer service more than the product. The staff at State farm was very professional and very thorough. When I left I felt that I finally found an insurance company that cared about their customers. I'm looking forward to a long business relationship with State farm. Kudos to Miranda."
We responded:
"Thank you John! It was so nice to meet you and I appreciate the opportunity to protect your personal coverage needs and be your agent of choice. My team and I take pride in our customer service. - Kim McDonald, State Farm Agent"
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KIM Martell

October 1, 2025

5  out of  5
rating by KIM Martell
"Very nice people work here.. they call to let you know of any changes to your bill before they finalize everything and post payments.."
We responded:
"Thank you Kim! We appreciate the great feedback and we are so happy that you appreciate us! Kim McDonald"
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Nichole Clark

September 26, 2025

5  out of  5
rating by Nichole Clark
"I spoke with Penny. She was very personable, answered all my questions and took the time to talk to me. She treated me like a person rather than a number. That's why I chose State Farm for my insurance company"
We responded:
"Thank you Nichole! You are not a number at my agency. You are a person and deserve to have your questions answered and the time to discuss your person needs! That's why we are here! I take pride in my team and I giving the best service for you!- Thank you. Kim McDonald"
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Lucas Renslow

September 22, 2025

5  out of  5
rating by Lucas Renslow
"I just bought a new car and had the pleasure of speaking with Penny, she was quick and very knowledgeable she helped me with understanding everything and getting the best deal I could get I will be asking for her again!"
We responded:
"Thank you Lucas! We appreciate your business and helping you understand the protection you have chosen. --Kim"
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Maria Genevro

September 19, 2025

5  out of  5
rating by Maria Genevro
"Great experience with Jessica at State Farm! Having just switched from another big name insurance company I can’t tell you how nice it is to actually have a local contact, and be able to call & speak directly to a real person without having to wait 2 days for a call back! Also, State Farm was able to give me a better rate than my last provider, for a newer and more expensive vehicle! Thank you for the great service!"
We responded:
"Thank you Maria! We take pride in our customer service and promptness! Thank you so much for the opportunity to help you!--Kim"
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Brianna Yanulittis

September 18, 2025

5  out of  5
rating by Brianna Yanulittis
"Jessica makes everything a breeze, always quick and easy calling in to make changes to my policy or just general questions."
We responded:
"So glad we could help Brianna. Thank you. Kim McDonald"
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Jolene Duffalo

September 4, 2025

5  out of  5
rating by Jolene Duffalo
"If you have anything that needs insured...Kim McDonald and her team would be my recommendation for you to do business with for your insurance needs. Kim will be your agent that puts your needs first and goes to bat for you when you need someone to advocate and assist you with piece of mind 1st, then being there when you need her throughout the different stages of your life and circumstances. I appreciate having the blessing of having Kim and her business in my life to help me get through the lifes ebbs and flows. I rely on her continued commitment to be there for me and it serves as a weight off my back, knowing that Kim has me covered."
We responded:
"Thank you Jolene. It is a pleasure for us to be able to take care of your needs and be here when you need us! Kim"
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Dave Kohn

September 3, 2025

5  out of  5
rating by Dave Kohn
"Great service. Great atmosphere."
We responded:
"Thank you Dave! -Kim"
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Brandon McClintock

August 23, 2025

5  out of  5
rating by Brandon McClintock
"They find the cheapest rate weather it's through a Home or Auto. Very communicative, All of the folks at Kim McDonald's office are super friendly and live to help in anyway they can! I dealt with Debbie recently and she's super informative and helpful!"
We responded:
"Thank you Brandon. So glad we can help you! It is very important to myself and my team we are doing the best for what you need. - Kim McDonald"
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Zoe Kalgren

August 21, 2025

5  out of  5
rating by Zoe Kalgren
"Penny has helped me for years! Her genuine kind attitude and patience explaining everything made the whole process easier. You can tell she really cares and knows what shes doing."
We responded:
"Thank you so much- We take pride in taking care of our customers! Thank you. Kim"
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Almost Friday

August 13, 2025

5  out of  5
rating by Almost Friday
"Call. An agent answers. Make a claim with friendly knowledgeable staff. Issued a check. Complete service. NOT forwarded to a call center in the Philippines or India."
We responded:
"Thank for for the kind review. It is very much appreciated that you recognize and appreciate that my team and I are here to speak to you and give our best personalized service!!! Thank you. Kim"
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Jason baney

August 8, 2025

5  out of  5
rating by Jason baney
"Penny is an amazing person she saved me a bunch of money & I'll be recommending her"
We responded:
"Thank you Jason! Penny is an AMAZING team member and we appreciate the recommendation,--Kim"
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Angel Smith

July 15, 2025

5  out of  5
rating by Angel Smith
"Jessica was very helpful. She answered all of our questions and made switching insurance companies very easy."
We responded:
"Thank you Angel! We are so glad we could help and make the switch simple for you!-- Kim"
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Amanda Leonard

July 11, 2025

5  out of  5
rating by Amanda Leonard
"I would highly recommend Kim McDonald as an agent. We dealt with another company for over 40 years. I asked that broker if they could find me a better rate because our rates kept going up and up. It was over 2 weeks and I heard nothing. We called Kim and we had an amazing quote giving us more than we had through the other insurance company and all the paperwork done within 48 hours. The office staff is incredibly friendly as well."
We responded:
"Thank you Amanda! So glad we could help you. We take pride in our customer service and being there when you need us to take care of your personal needs promptly! -Kim"
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Brooke L

July 9, 2025

5  out of  5
rating by Brooke L
"Kim and her team are amazing. They are kind, professional, responsive, and informative. If you’re looking for insurance, contact Kim!"
We responded:
"Thank you Brooke! We are glad to be your agent of choice!- Kim"
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Brady LaBorde

July 8, 2025

5  out of  5
rating by Brady LaBorde
"The employees were very friendly and helpful and I received good services."
We responded:
"Thank you Brady! So glad we can help you. - Kim"
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Nico

June 27, 2025

5  out of  5
rating by Nico
"I've had nothing but excellent experiences with Kim McDonald State Farm! The staff is incredibly knowledgeable, friendly, and always willing to go the extra mile to help. They took the time to explain all my options clearly and helped me find the perfect coverage for my needs—without any pressure. Anytime I’ve had questions or needed assistance, they’ve responded quickly and professionally. It’s such a relief knowing I’m in good hands. Highly recommend this office to anyone looking for reliable, honest, and efficient insurance services!"
We responded:
"Thank you! We are so glad that we have met your expectations to serve your coverage needs!-- Kim"
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dana crawford

June 26, 2025

5  out of  5
rating by dana crawford
"Penny made the switch to State Farm easy and painless and was very professional during all of our conversations and answered all the questions I had about the mutliple types of coverage available. And as a bonus she is a very personable and funny Lady. Thanks Penny. You're awesome."
We responded:
"Thank you Dana! So glad we could help you! Kim McDonald"
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Sue Giannelli

June 24, 2025

5  out of  5
rating by Sue Giannelli
"It was a pleasure working with Jessica she was very helpful and patient with my many questions"
We responded:
"Thank you Sue! So glad we could help you. Kim McDonald"
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James Rummel

June 12, 2025

5  out of  5
rating by James Rummel
"I was very happy to switch to Kim McDonald State Farm Insurance. I have had the pleasure to work with Penny. She is very knowledgeable and I was able to save money on auto and home owners policies. I look forward to working with them in the future."
We responded:
"Thank you !!! We are so glad to be able to save you money and protect you!--Kim"
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Chuck Taylor

June 9, 2025

5  out of  5
rating by Chuck Taylor
"Very easy conversation with Jessica. She was able to save me a substantial amount on my auto insurance"
We responded:
"Thanks Chuck! So glad we could help! Kim"
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Michael M

June 7, 2025

5  out of  5
rating by Michael M
"Great agent and friendly staff."
We responded:
"Thank you. Glad to hear! We are here to help and take pride in friendly helpful atmosphere! Kim"
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J H

May 29, 2025

5  out of  5
rating by J H
"Great service. Quick responses. Polite. Overall excellent service!"
We responded:
"Thank you! Always glad to help!- Kim"
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Ellen Rafferty

May 19, 2025

5  out of  5
rating by Ellen Rafferty
"Jessica was extremely pleasant, helpful and knowledgeable. I would highly recommend Jessica and the Kim McDonald Agency."
We responded:
"Thank you Ellen! We look forward to meeting you and help you with your coverage protection. - Kim McDonald, State Farm Agent"
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val Tvlog

May 7, 2025

5  out of  5
rating by val Tvlog
"Our Agent here we were pleased not only by her genuine attentiveness, but she truly saved us money. Real down to earth and did not hassle us for a don't ask don’t tell kind of sale. Just humble and actively listened to our needs and wants to meet them. Highly recommend this entire office for anyone who truly values savings. More than accommodating and not making endorsements without notifying us. We appreciate her service."
We responded:
"Thank you! We take pride in being able to help, saving you money and providing the protection and service for what you need. --Kim McDonald"